Delivery
When your order is processed for delivery by courier, you will receive an email and a text message (if you have supplied a mobile number) alerting you that your order has been processed and is ready for collection by our courier DPD Local. On the day of delivery, you will receive a notification by the same method with your estimated one-hour delivery time slot.
DELIVERY COSTS
UK Mainland (excluding Scottish Highlands)
FREE delivery for orders £75 and over. The subsidised cost of £8 is applicable for orders under £75 when shipped via DPD Local.
Orders under £80 and 1kg can be shipped by Royal Mail for £4.50.
Scottish Highlands, Scottish Islands, Northern Ireland, Channel Isles, Isle of Man, Isle of Wight & Scilly Isles
Delivery is £29.40 or £19.80 for orders £75 and over.
Orders under £80 and 1kg can be shipped by Royal Mail for £4.50.
Surcharge Postcodes
- Scottish Highlands: FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40 (excluding PA38), PH19-26, PH30-41, PH49-50
- Scottish Islands: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA38, PA41-49, PA60-78, PH42-44, ZE1-3
- Northern Ireland: BT
- Channel Isles: GY, JE
- Isle of Man: IM
- Isle of Wight: PO30-41
- Scilly Isles: TR21-25
Republic of Ireland
Delivery is £21.60 or £12 for orders £75 and over.
Orders under £80 and 1kg can be shipped by Royal Mail for £12.96.
DELIVERY TIMES
All orders placed before noon Monday to Friday for a UK delivery will (under normal circumstances) go out on a next working day delivery. Except for the following:
- Scottish Highlands, Northern Ireland, Channel Isles, Isle of Man, Isle of Wight & Silly Isles: 2 days
- Scottish Islands: 2-5 days
Although we aim to get all orders shipped as the above schedule it is not a guaranteed service. If delivery of your order is critical please contact us by phone or email after ordering and we will do our best to meet your requirements.